Terms of service

Welcome to Neha’s Label. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General Conditions

• By using this website, you confirm that you are at least the age of majority in your state or country of residence.

• We reserve the right to refuse service to anyone for any reason at any time.

• Any breach or violation of these Terms may result in immediate termination of services.

2. Product Information

• We make every effort to display our sarees and products as accurately as possible.

• However, colors may slightly vary due to lighting, photography, or screen resolution.

• Product descriptions, prices, and availability are subject to change without notice.

3. Pricing & Payments

• All prices listed on the website are in INR (₹) unless stated otherwise.

• We reserve the right to change prices at any time without prior notice.

• Payments must be made in full at the time of purchase through the available payment methods on our Shopify store.

4. Order Acceptance & Cancellation

• Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order.

• Orders once confirmed cannot be canceled or modified unless stated otherwise.

• In case of order cancellation by Neha’s Label, any payment received will be refunded as per our Refund Policy.

5. Shipping & Delivery

• Shipping timelines and charges are mentioned in our Shipping Policy.

• Delivery delays caused by courier partners, natural calamities, or unforeseen circumstances are beyond our control.

6. Returns, Exchanges & Refunds

• All return, exchange, and refund requests are governed by our Refund & Return Policy.

• Please review the policy carefully before placing an order.

7. Intellectual Property

• All content on this website, including images, logos, designs, text, and graphics, is the property of Neha’s Label.

• Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. User Conduct

You agree not to:

• Use our website for any unlawful purpose.

• Submit false or misleading information.

• Attempt to disrupt or compromise the security of the website.

9. Limitation of Liability

• Neha’s Label shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

• Our liability, if any, shall be limited to the amount paid for the product.

10. Indemnification

You agree to indemnify and hold harmless Neha’s Label from any claim or demand arising out of your breach of these Terms or violation of any law.

11. Governing Law

• These Terms of Service shall be governed and interpreted in accordance with the laws of India.

• Any disputes shall be subject to the jurisdiction of Indian courts.

12. Changes to Terms of Service

• We reserve the right to update or modify these Terms at any time.

• Changes will be effective immediately upon being posted on the website.